Terms of Service
The terms governing workspace access, candidate verification obligations, data ownership, and subscription billing.
Isolated Workspaces
Each organization receives an isolated workspace with immediate 30-day free trial access.
Employer Obligations
Employers are responsible for obtaining candidate consent before requesting identity or BGV documents.
100% Data Ownership
Your organization owns all employee records, training content, and certificates created in your workspace.
Cancel Anytime
No lock-in or setup fees. Subscriptions can be cancelled at any time before the next billing cycle.
The Service
PeopleNest is an enterprise multi-tenant workforce and HR operating system. Each company receives an isolated workspace with immediate access to a 30-day free trial — no credit card required. Continued access past the trial period requires an active paid subscription.
Account Responsibilities
Your organization's admin account is responsible for maintaining the accuracy of entered workforce data, keeping credentials secure, and managing module configurations (leave, exit, offer letters, bonds, payroll, and BGV).
Background Verification (BGV) Module Obligations
If your company enables the BGV module, you (the hiring company) are solely responsible for compliance and candidate consent:
- Candidate Consent: Obtaining lawful candidate or employee consent prior to collecting identity, education, or employment documents.
- Legitimate Basis: Having a legitimate business basis for every document check requested.
- Employment Decisions: Every employment decision made using verification outcomes is your responsibility. A "Verified" status reflects a decision by your own HR reviewer, not an automated guarantee by PeopleNest.
Acceptable Use
Users must adhere to acceptable use standards when utilizing the platform:
Plans, Billing & Cancellation
Plan limits (employee count, active trainings, module access) are published on our Pricing Page. You can upgrade, downgrade, or cancel your subscription at any time. Cancellation takes effect at the end of your current billing period.
Data Ownership & Intellectual Property
Your organization retains full 100% ownership over all workforce records, training materials, certificates, and uploaded files. PeopleNest owns the application platform, source code, and design architecture.
Governing Law & Contact
These terms are governed by the laws of India. Any disputes will first be attempted to be resolved informally through direct consultation with our legal support team.
Terms of Service & Subscription FAQs
Clear terms regarding workspace subscriptions, cancellation, and SLA commitments.
What is the cancellation policy for subscriptions?
What uptime SLA is provided?
Who owns the employee data entered into the system?
Have questions about our terms of service?
Reach out to our legal and compliance team for any clarifications on enterprise SLAs or master service agreements.
